I go to the hair salon every 6 months. I like getting my hair fixed but I do not enjoy the amount of time it takes to get the job done. Usually the process would take at least an hour and much, much longer if I decide to go with a totally different look.
Wouldn’t it be great if one could do work or surf the internet while getting your hair done instead of just reading the magazines provided? I believe a few high-end salons are providing free wi-fi access stations but I’m talking about having the option to surf in my seat while the hairstylist do my hair.
Some points of contention
“You mean you want the Internets to rule your hairdressing salons too? Hello? Unplug, much?”
It’s purely optional. You can choose to surf or work on your laptop or you could stick to your magazines or bitching with your hairdresser.
“It’s expensive to implement.”
The salon may probably need a small investment but think of the benefit in customer experience. Instead of flipping through hair catalogues to select a style, a customer can superimpose his or her photos through a virtual hair makeover application like this one
“What’s the big deal about waiting a few minutes to get your haircut? Ever heard of patience?”
Have you ever taken 5 hours to get your hair done? I have (a botched colouring job). If there’s an opportunity to make fuller use of your time, why not?
Perhaps it’s really the comfort level that I’m having a problem with. You know the feeling of having to bend your neck for more than 15 minutes trying to read a heavy magazine that’s resting on your lap? Probably the most practical solution is to just provide a table of comfortable size and height (like a writing or tablet arm chair) preferably the type that swings out of the way when not in use.
I keep a list of ideas that starts with the line “Wouldn’t It Be Great If…” a habit inspired by a presentation by Jake and Jeff of SkinnyCorp which I watched early last year:
In this list, no idea is too fantastic, too difficult or un-noteworthy, they are just waiting for the right time to fully blossom. Needless to say, I have a lot of pet projects just waiting to be executed! B noted that some of my ideas have no direct relation to my interest or skill set. In my opinion, some of these ideas just need the right person to take on, which is why I’m sharing one of my latest entries above. If you run a hair boutique and just happen to read this, please take note — you could be pioneering a new standard in customer care! ;D
Have a great weekend!